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Roche Alzheimer's Disease Taxi Community Guidelines

Alzheimer’s disease taxi is a platform created for healthcare professionals and members of the scientific community for educational purposes. As Alzheimer’s disease Taxi (or ‘AD Taxi’) we have a presence on several social media platforms that you can use to keep up to with Alzheimer’s disease Taxi educational content and activities. These platforms are subject to our community guidelines, which can be reviewed below.

Alzheimer’s disease Taxi website and social media community guidelines

We see our website and social media channels as an opportunity to share knowledge and resources within Alzheimer’s disease community and to hear your voices. You can interact with us via @mentions, comments or direct messages on social media or via our website contact form. We do our best to stay connected with you and reply to queries as quickly as we can. However, as much as we would love to stay in touch, we operate in a highly regulated industry and some conversations we cannot allow to be published on our channels.

So here are some guidelines that we must follow and we ask you to do the same.

Off topics

We will delete any comment that mentions:

  • Profanity, defamatory, libellous, offensive, abusive, discriminatory or demeaning language or content (including images, videos and links)
  • Are disparaging, threatening, condone violence or illegal behaviour
  • Are excessively repetitive and/or disruptive to the Alzheimer’s community or are spam
  • Commercial content advertising a product or a service 
  • Content that is misleading, fraudulent or deceptive
  • Posts containing proprietary, confidential, sensitive or non-public information about, or related to, Roche or any other person or company, are not acceptable. Similarly, posts related to current or future litigation in which Roche is involved are not acceptable
  • Posts sharing personal information of a third party 
  • Posts selling or solicitating consultation, services or products from an individual or third party


Third party organisations

Please keep in mind that as the supporter of AD Taxi, Roche does not verify, represent or endorse any opinions or information expressed by third-party organisations or individuals posting content to the Alzheimer’s disease Taxi social properties, and that any content posted by anyone other than AD Taxi is the responsibility of the submitter and not Roche.


Medical advice

Medical and health topics may be discussed on Alzheimer’s disease Taxi social properties but should not be construed as medical advice. A qualified physician remains your best source of information about medicines and treatments, authorised in your country of residence.


Adverse events and product complaints

While Roche is the supporter of Alzheimer’s disease Taxi, the AD Taxi website and social properties are not the place to report any medical adverse events or reactions or product complaints. If you believe that you have experienced any medical adverse events or reactions from a Roche product, please report to your local Drug Safety Team. Please email our Drug Safety Team at or reach out directly to your local safety reporting team at If you do share an adverse event with us via social media, we may follow up with you and ask for more information in order to report the event. We may remove your post to protect your privacy.


Data Privacy

Please note that third-party platforms also have access to information you share via social media. For more details read their Privacy Policy.


For additional information about privacy at Roche, read our Privacy Policy.